The Feedback Administration dashboard gives admins full control over the feature request and feedback system. You can change post statuses, merge duplicates, hide or delete posts, configure notification emails, and sync feedback from NSPEC — all from a single interface.
Feedback admin access required. You need the feedback_admin permission to access this page. If you don't have access, you'll be redirected to the regular Feature Feedback.
Accessing Feedback Admin
- From the Feature Feedback, click the admin link, or navigate directly to Feedback Admin
- The dashboard shows four tabs: Active Posts, Hidden, Deleted, and Settings
Summary Statistics
Six KPI cards show real-time post counts across all products:
| Card | Color |
|---|---|
| Total | White |
| Open | Blue |
| Planned | Purple |
| In Progress | Amber |
| Completed | Green |
| Deleted | Red |
Dashboard Tabs
Active Posts
Shows all non-deleted, visible posts. Each post card displays a product badge, title, 2-line description preview, author, date, vote count, and comment count.
Hidden
Posts that have been hidden from regular users but not deleted. Admins can click Show to make them visible again.
Deleted
Posts that have been deleted. Admins can click Restore to bring them back to Active Posts.
Settings
Admin configuration (see the Settings section below).
Filtering Posts
- Search — type in "Search by title, description, or author..." to filter
- Product — dropdown to filter by product (NSPEC, NSPEC-X, SuperClear AI, Stix and Brix)
- Status — multi-select checkboxes to show/hide posts by status. Default: Open, Planned, In Progress selected
Changing Post Status
Each post has a status dropdown on its card. The available statuses are:
| Status | Meaning |
|---|---|
| Open | New feedback, not yet reviewed |
| Planned | Accepted and scheduled for development |
| In Progress | Currently being worked on |
| Completed | Feature has been implemented |
| Declined | Not planned at this time |
| Support Ticket | Converted to a support request |
Click the dropdown on any post card and select the new status. The change applies immediately.
Post Actions
Hiding and Showing Posts
Click Hide on a post to remove it from the regular user view (it moves to the Hidden tab). Click Show on a hidden post to make it visible again.
Merging Duplicate Posts
- Click Merge on the duplicate post
- A modal opens showing what will happen:
- All votes transfer to the target post
- All comments move to the target post
- The source post gets marked as merged
- Select the target post from the dropdown (only non-deleted posts from the same product are shown)
- Click Merge Posts to confirm
Merging is permanent. Once merged, the action cannot be undone. The source post shows a "(Merged)" badge.
Deleting and Restoring Posts
- Delete — click Delete on any post, confirm in the dialog. The post moves to the Deleted tab.
- Restore — click Restore on any post in the Deleted tab. It immediately returns to Active Posts (no confirmation needed).
Settings Tab
Admin Notification Emails
Enter email addresses (comma-separated) to receive daily notifications about new pending feedback from NSPEC.
- Switch to the Settings tab
- Type email addresses in the textarea (e.g.,
admin@example.com, manager@example.com) - Click Save Emails
- A green "Saved!" message confirms the update
NSPEC Feedback Sync
Manually pull the latest feedback from NSPEC databases. Duplicate entries are automatically skipped.
- In the Settings tab, click Sync Now
- The button changes to "Syncing..." while in progress
- Success message appears and the page auto-refreshes after 5 seconds
Troubleshooting
I don't see the admin dashboard
Solutions:
- You need the
feedback_adminpermission. Contact your administrator.
No target posts available when merging
Solutions:
- Only non-deleted posts from the same product can be merge targets
- If all other posts are deleted, restore one first before merging
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Need help? Contact our support team at support@nxtconstruction.ai
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